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FAQ

Where can I find JT's ice cream?

We are continually growing and spreading our delicious, sweet treats throughout the United States and beyond. Please refer to the Store Locator for locations. If you are not able to find our ice cream at a location near you, please feel free to email us at info@jtsicecream.com or call our office at 954.322.2668 to help assist you with your ordering needs.

Are your products natural and organic?

No, JT's is not natural or certified organic. If you are looking for a more natural product line, please visit our San Bernardo line of products at www.sbicecream.com. There you will find our super-premium ice creams that are natural and contain no additives, preservatives or HFCS.

Are you Kosher?

Yes, JT's is OU Kosher Certified. For more information on Kosher certification, please visit https://oukosher.org/

Do you have any dairy-free flavors?

We do not offer dairy-free items in our JT's line of products. If you are looking for dairy-free, please visit www.sbicecream.com for our dairy-free selections or contact us for more information on our San Bernardo brand of dairy-free options at info@sbicecream.com.

Are your products Gluten Free?

We are not a gluten-free facility; however many of our wholesale ice creams and desserts are gluten-free by ingredients. Please check with us for more details or to purchase wholesale at info@jtsicecream.com. We follow good manufacturing practices to eliminate potential cross-contamination between allergen and non-allergen containing flavors and take necessary precautions to avoid cross-contamination. If a flavor contains an allergen, we declare it on our ingredient list.

Everyone's allergy sensitivity is different but since we are not a gluten-free facility, even if the products do not contain gluten, we cannot formally make that claim because we do not test them after production to get them certified as gluten-free.